1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address)
- Payment information processed through Lemon Squeezy
- Messages and content you share during consultations
- Any information you voluntarily provide
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our tarot reading services
- Process payments securely
- Communicate with you about your consultations
- Send service-related notifications
- Improve and optimize our services
- Protect against fraud and abuse
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (payment processors, hosting)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Consultation logs may be retained for quality and training purposes. You may request deletion of your data at any time.
6. Cookies and Tracking
We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze site traffic. You can control cookie preferences through your browser settings.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Services
We use third-party services including Supabase for data storage and Lemon Squeezy for payments. Their privacy policies apply to their handling of your data.
10. Contact
For privacy-related questions or to exercise your rights, contact us at privacy@arcana.example.com